Your booking is confirmed and a contract exists when the Tour Operator or your travel agent issues a written confirmation after receipt of the applicable deposit amount.

Please check your confirmation carefully and report any incorrect or incomplete information to the Tour Operator or authorized agent immediately. Please ensure that names are exactly as stated in the relevant passport.

You must be at least 18 years of age to make a booking. You agree to provide full, complete, and accurate information to the Tour Operator.

You are responsible for obtaining and having all the documentation and identification required for entry, departure, and travel to each country or region.

This includes a valid passport and all travel documents required by the relevant governmental authorities, including all visas, permits, certificates (including but not limited to vaccination or medical certificates), and insurance policies. You must have a valid passport six months after the last travel date with the tour operator as set out on your itinerary. You accept full responsibility for obtaining all such documents, visas, and permits before the start of the tour, and you are solely responsible for the full cost incurred as a result of missing or defective documentation. You agree that you are responsible for the full amount of any loss or expense incurred by the Tour Operator that is a direct result of your failure to secure or have proper travel documentation. The Tour Operator does not provide advice on travel documents and makes no representations or warranties regarding the accuracy or completeness of any information provided on visas, vaccinations, climate, clothing, baggage, or special equipment. You agree that the Tour Operator is not responsible for any errors or omissions in this information.

Passport info and travel documents can be submitted here:

https://forms.gle/MSNM4k5RoALef4Xu6

As a condition of booking, you must provide the information requested by the Tour Operator along with the final payment.

If you fail to supply information required by the Tour Operator for air tickets, permits, or other inclusions, you will also be liable for any costs, fees, or losses including failure to obtain or provide that inclusion. If you fail to supply the information required by the Tour Operator, the Tour Operator also reserves the right to treat your booking (or the relevant component of your booking) as canceled and levy any cancellation fees deemed reasonable by the Tour Operator, in its sole discretion. The information required by the Tour Operator will vary by Tour and will be communicated to you or to the Tour Operator’s authorized agent during the booking process. The Tour Operator will not be held responsible for any fees you incur as a result of errors, omissions, inaccuracies, late, misplaced, or otherwise incomplete information you have provided.

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included in that booking.

This means that you are responsible for making all payments due in connection with your Tour booking, notifying the Tour Operator or your travel agent if any changes or cancellations are required, and keeping your party informed.

By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

You must provide any medical information reasonably requested by Mindful Ecuadorian Travel Adventures.

If you have any pre-existing medical conditions that may impact your ability to travel, participate in a Tour, travel to remote areas without access to medical facilities, or may adversely affect the experience of others on your Tour, you must return a Medical Form, signed by a licensed and practicing physician to the Tour Operator before or at the time of final payment for the applicable booking.

Mindful Ecuadorian Travel Adventures reserves the right to request further information or professional medical opinions where necessary, as determined at its discretion, for your safety or the safe operation of a Tour.

Mindful Ecuadorian Travel Adventures reserves the right to deny you permission to travel or participate in any aspect of a Tour at any time and at your own risk and expense where the Tour Operator determines that your physical or mental condition renders you unfit for travel or you represent a danger to yourself or others.

Pregnancy is considered a medical condition and must be disclosed to the Tour Operator at the time of booking. Mindful Ecuadorian Travel Adventures may refuse to carry women who are over 24 weeks pregnant. Mindful Ecuadorian Travel Adventures may refuse to carry anyone with certain medical conditions if reasonable accommodation or alternatives cannot be arranged.

You are responsible for assessing whether a Tour is suitable for you. You should consult your physician to confirm your fitness for travel and participation in any planned activities. You should seek your physician’s advice on vaccinations and medical precautions. Mindful Ecuadorian Travel Adventures does not provide medical advice. It is your responsibility to assess the risks and requirements of each aspect of the Tour based on your unique circumstances, limitations, fitness level, and medical requirements.

Travel with Mindful Ecuadorian Travel Adventures may involve visiting remote or developing regions, where medical care may not be easily accessible and medical facilities may not meet the standards of those found in your home country. The condition of medical facilities in the countries you may visit on your Tour varies and the Tour Operator makes no representations and gives no warranties about the availability or standard of medical facilities in those regions.

Any special requirements must be disclosed to Mindful Ecuadorian Travel Adventures at the time of booking.

The Tour Operator will use reasonable efforts to accommodate special requirements or requests but this is not always possible given the nature of the destinations visited and availability of options outside a planned itinerary. Certain activities may be inaccessible to you if your mobility is limited in any way. All food allergies and dietary restrictions must be disclosed to the Tour Operator at the time of booking but the Tour Operator cannot guarantee that dietary needs or restrictions can be accommodated. Any special requests or requirements do not form part of these Terms or the contract between you and the Tour Operator and the Tour Operator is not liable for any failure to accommodate or fulfill such requests.

Minors must always be accompanied by an adult.

Anyone under the age of 18 on the date of first travel is considered to be a minor.  One adult may accompany up to two minors. Unless otherwise indicated in the Tour description or by Mindful Ecuadorian Travel Adventures, the minimum age for minors traveling on any Tour is 12 years old.

All bookings with a minor are subject to review and approval by Mindful Ecuadorian Travel Adventures. If the consent of a parent, guardian, or any other person is required by applicable law for any minor to travel, the accompanying adult is responsible for securing all consents, and documentation and ensuring that they and the minor(s) meet all legal requirements to travel, to enter into and depart from applicable countries and regions. Mindful Ecuadorian Travel Adventures will not be responsible for any fees, damages, or losses incurred as a result of any failure to secure necessary consents, permits, and approvals.

Each adult on a booking with a minor or minor(s) is jointly and severally responsible for the behavior, well-being, supervision, and monitoring of such minor(s), and jointly and severally accepts these Terms for and on behalf of any minor(s) on their booking, including all assumptions of risk and limitations of liability. Mindful Ecuadorian Travel Adventures does not provide care services for minors and expressly disclaims any responsibility for chaperoning or controlling any minor(s).

You MUST have Travel Insurance with MEDICAL, EVACUATION, AND REPATRIATION COVERAGE OF a MINIMUM of $200,000 US dollars.

Insurance must cover all applicable dates of travel with Mindful Ecuadorian Travel Adventures. This insurance must cover personal injury and emergency medical expenses.

Before you arrive on the tour, you must verify that you have sufficient insurance in place on this form: https://forms.gle/MSNM4k5RoALef4Xu6

You are strongly recommended to extend your coverage to include cancellation, curtailment, and all other expenses that may arise as a result of loss, damage, injury, delay, or inconvenience while traveling. You acknowledge that insurance coverage is not included in the cost of any Tour offered by the Tour Operator and you are required to obtain separate coverage at an additional cost. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are responsible for advising your insurer of the type of travel, destination(s), and activities included in your booking so that the insurer may provide appropriate coverage.

Mindful Ecuadorian Travel Adventures will not increase the price of your Tour after you have paid in full.

Tours are priced and advertised inclusive of applicable taxes.

From time to time Mindful Ecuadorian Travel Adventures may offer reduced pricing on certain products or services. Reduced pricing applies only to new bookings. Bookings, where payment of at least a deposit has been received by the Tour Operator, are not entitled to reduced pricing.

After a confirmation invoice has been issued by Mindful Ecuadorian Travel Adventures, the Tour Operator reserves the right to impose surcharges on any products or services booked for reasons arising from increases in transportation costs, fuel costs, dues, taxes or fees chargeable for services, increases in taxes, or government action which impacts the price of the applicable products or services.

All dates, itineraries, and prices of Tours are subject to change at any time…

and the current price will be quoted and confirmed at the time of booking.

Please be sure to check the website for any up to date information about your tour.

If the booking is made 60 days or less before departure, full payment is due at the time of booking.

Certain products or services offered by the Tour Operator may require you to make full payment at the time of booking. Mindful Ecuadorian Travel Adventures will advise you of any such requirements before confirmation of the applicable booking.

Tour prices do not include international or other airfare unless expressly mentioned in the Tour’s descriptions.

The Tour Operator will quote the best price available for the travel dates requested at the time the quote is prepared. Quotes provide an estimate only and are not a firm price commitment by the Tour Operator or the applicable air carrier(s).

The Tour Operator acts only as a sales agent for the applicable air carrier and the air carrier’s terms and conditions apply to the purchase and use of the air travel ticket. Please consult the air carrier’s applicable terms and conditions and conditions of carriage for complete information including applicable cancellation terms. The Tour Operator is not responsible for changes in air itineraries or flight times and does not provide advice or alerts regarding air travel tickets, flight status, or delays.

The confirmation sent by the Tour Operator or your travel agent will contain details of the final payment required for any booking.

Payment of the balance of the price for any products or services booked is due 60 days before the departure date of the first product or service included in the applicable booking. If full payment is not received by the applicable due date, the Tour Operator may, at its sole discretion, change the rate payable for the booking, or treat the booking as canceled and retain the deposit paid on booking as a cancellation fee. If a booking is made less than 60 days before the departure date of the first product included in the applicable booking, then the full amount must be paid at the time of booking. If, for any product or service booked, payment terms differ from those outlined in this section, the applicable terms will be communicated to you before booking and will also be detailed on the applicable invoice.

The Tour Operator is not responsible for any charges levied by third parties or financial institutions and payable by you as a result of credit card or other payment transactions and will not refund or return any fees charged by third parties or financial institutions in connection with payments made by you to the Tour Operator.

Cancellation of your booking is possible by notifying the Tour Operator within the following guidelines:

Cancellation fees, if any, will be determined concerning the date on which notice of cancellation is received by Mindful Ecuadorian Travel Adventures and are expressed as a percentage of the total price paid for the canceled Tour, product, or service (excluding any insurance products).

Cancellation received 60 days or more before departure of first product or service in relevant booking: 20% Deposit will be held by Mindful Ecuadorian Travel Adventures, and the remainder of the payments regarding the canceled product will be refunded. Cancellation 60 days or more before departure: you will receive a full refund for canceled Arrival Transfers, Pre and Post-Night Accommodations made by META, Single Occupancy Room, and optional activities.

Cancellation received 30-59 days before departure of the first product or service in the relevant booking: 50% of the cost of the tour will be held and the remainder of the payments regarding the canceled product will be refunded. 

Cancellation of Arrival Transfers, Pre and Post Night Accommodations, Single Occupancy Room, and optional activities booked directly with the Tour Operator:

Cancellation 30 days or less before departure: No refund will be payable for any canceled Arrival Transfers, pre and Post-Night Accommodations, Single Occupancy Room, or optional activities.

If a Tour is canceled by the Tour Operator before the date of departure

If the Tour Operator cancels a Tour before the date of departure due to Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, the Tour Operator can offer you either:
(a) a substitute Tour of equivalent or superior value;
(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour;
(c) a travel credit valued at 110% of monies paid for your Tour, or
(d) a refund minus unrecoverable costs.

Any travel credit the Tour Operator issues as a result of a Tour that is canceled for Force Majeure:
• Will have an expiration date that is no sooner than 1 year from the date of Tour cancellation;
• is not redeemable for cash; and
• excludes flights or insurance.

A departure date for a Tour offered by the Tour Operator will become a guaranteed departure when at least one booking secured by a valid deposit has been made on that departure.

The Tour Operator guarantees that all scheduled Tour departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes described in these Terms. This guarantee is not appropriate in the case of force majeure. Up-to-date tour and itinerary information is available on the Tour Operator’s website or by contacting the Tour Operator.

The Tour Operator is not responsible for any incidental expenses or consequential losses that you incur as a result of the canceled booking, including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, the Tour Operator reserves the right to issue a full refund instead of the choices above, in its sole discretion. Where a significant element of a Tour cannot be provided after departure, the Tour Operator will make suitable alternative arrangements where possible. If it is impossible to provide a suitable alternative or if you reasonably reject any suitable alternatives, the Tour Operator may refund unused products or services as determined at its discretion.

You acknowledge that the nature of adventure travel requires flexibility and that you will permit reasonable alterations to products, services, or itineraries by the Tour Operator.

The route, schedules, accommodations, activities, amenities, and mode of transportation are subject to change without notice due to unforeseeable circumstances or events outside the control of the Tour Operator (including but not limited to Force Majeure, illness, mechanical breakdown, flight cancellations, strikes, political events and entry or border difficulties). No reimbursements, discounts, or refunds will be issued for missed or unused services after departure due to no fault of the Tour Operator, including your removal from a Tour because of your negligence or breach of these Terms.

Changes made by the Tour Operator:

The Tour Operator may modify your itinerary where reasonably required in its sole discretion.

If the Tour Operator makes a change affecting at least one in three full days of the itinerary or which materially affects the character of a product or service in its entirety (a “Material Change”), the Tour Operator will provide notice to you as soon as reasonably possible, provided that there is sufficient time to do so before departure.

If a Material Change is made more than 14 days before departure, you may choose to:

i) accept the Material Change and proceed with the amended product or service;
ii) book another product or service of equal or greater value, if available (you will be responsible for paying any difference in price); or
iii) book another product or service of lesser value, if available (with a refund payable to you for the difference in price); or
iv) cancel the amended product or service and receive a full refund for the land-only portion of the applicable product or service (a refund is not available for other products or services booked that are not subject to a Material Change).

You must notify the Tour Operator of your choice within seven days of receiving notice, or you will be deemed to accept the amended itinerary.

Once a Tour has departed, itinerary changes may be necessary due to unforeseen circumstances, operational concerns, or concerns for your health, safety, enjoyment, or comfort. Any changes are at the discretion of the Tour Operator. You acknowledge that you must have reasonable financial resources to cover incidental expenses during all travel with the Tour Operator, whether or not such expenses arise from a change of itinerary, and the Tour Operator is not liable for your failure to prepare adequately for travel and unforeseen circumstances which may occur during travel. The Tour Operator will not be liable for any indirect or consequential losses associated with any changes to a booking or itinerary.

Changes made by you:

You are responsible for ensuring that the information provided to the Tour Operator is accurate and up-to-date. Any changes to your name on any booking are subject to the Tour Operator’s approval. Any changes to a booking depend on availability and are subject to the Tour Operator’s approval and these Terms. Any extra costs incurred for making the change will be charged to you with an administrative fee. Cancellation of any Tour, product, or service included in a booking will not be considered a change for purposes of this section. The applicable cancellation terms will govern it. No changes are permitted to any booking within ten days of departure of the first product or service on the appropriate booking.